Privacy Policy

Last updated: February 2026

Overview

3Songs is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. We believe in transparency and keeping data collection to what's necessary for our services.

Information We Collect

We collect information you provide directly:

Account information (email, username, password)
Profile information you choose to share
Content you post (reviews, listings, messages)
Transaction information when you buy or sell

We automatically collect:

Usage data (pages visited, features used)
Device information (browser type, operating system)
Log data (IP address, access times)

How We Use Your Information

To provide and maintain our services
To process transactions and send related information
To calculate trust scores and karma (using anonymized data)
To communicate with you about your account and updates
To detect and prevent fraud or abuse
To improve our services based on usage patterns

Information Sharing

We do not sell your personal information. We may share information:

With other users as part of the service (public profiles, listings)
With service providers who help us operate (hosting, analytics)
When required by law or to protect rights and safety
In connection with a merger or acquisition (with notice to users)

Trust and Reputation Data

Our trust systems (trust tiers in TicketTree, karma in FreshJams, ratings in FanFair) are calculated from your activity on the platform. This data is used to help users make informed decisions about transactions. Your trust score is visible to other users as part of your public profile.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure password hashing, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your account and associated data
Export your data in a portable format
Opt out of non-essential communications

Cookies

We use essential cookies to keep you logged in and remember your preferences. We may use analytics cookies to understand how our services are used. You can control cookie settings in your browser.

Children's Privacy

3Songs is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the platform. Your continued use of 3Songs after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data, please contact us through the platform.